Roadside Assistance: Locked Out, But Not Knocked Out
We’ve all had days like this. Mine started on a day when I had to get my teenage son to an early hockey practice, our new puppy to the vet and then make the 8:17 train into the city for a 9 a.m. meeting.
We were scrambling to load the puppy, hockey equipment and my laptop bag into the car, when we realized we had forgotten a crucial item – my son’s helmet. We both darted back into the house to snag the helmet as quickly as possible. Once we got back to the garage where the car sat running with puppy inside, we witnessed our pooch jumping up at the car window, tail wagging, delighted to see us – just as her paw hit the lock button inside my car.
It was in that moment that my world screeched to a halt. Something clicked (other than the lock) and I went into crisis mode. After futile attempts to convince the puppy to unlock the door, I remembered I had signed up for roadside assistance with my insurance company. I grabbed my son’s smartphone (mine was in the car with the puppy, which was super helpful) and called the roadside number for help.
Next, I called a friend to come get my son. My friend and the roadside guy arrived at the same time, which was pronto. The roadside assistance professional quickly opened the door much to my delight, and that of my hyperactive puppy. The surprisingly pleasant experience, given the circumstances, was well worth the service fee and I was so glad I had signed up for the motor club service. The funny thing is, even if I hadn’t been so proactive, I’d still be able to use the service on a pay-per-use basis.
Tragedy averted, my friend took my son and all his hockey gear to practice and I took the puppy to the vet. While I missed train, I opted to make the drive into the city…and made it to the meeting with a minute to spare.
While I’ve never needed it in the past, I now know the value of roadside service.
(P.S. – I have since had another copy of our lost spare key made even though they are not cheap.)
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