Has your mom been talking about an outrageous volume of weight-loss subscription emails in her inbox? Did your dad fall victim to a phone scam by a “Microsoft employee” trying to help “prevent a data breach” on the family PC?
If you answered “yes” to these questions, then it’s time to have “The Talk” with Mom and Dad. A tough talk about phishing, that is.
At least when you have this conversation about deceptively important-looking emails, websites and other communications designed to steal personal information, you won’t be empty handed.
Here are a few tips to help your parents spot a scam before it’s too late.
If your parents think they’ve been targeted by a scammer, there are a few things they can do. The FTC recommends forwarding any suspicious emails to firstname.lastname@example.org and to the company, bank or organization that the communication appeared to come from. If your folks spot a suspicious Facebook post appearing to come from their account, they should delete it immediately and change their passwords. They can also mark suspicious messages from friends as “spam.”
Once Mom and Dad have secured their information online, they can get back to what they do best in social media, like scanning and posting your most embarrassing high school photos.